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TYPE OF STAIN WHAT TO DO
ACCESSORIES or AGENTS
EMPLOYED
Minor Soak the area to be cleaned with soapy
water, then wipe it.
Cleaning sponges & mild
detergents
Accumulated burnt-on
stains
Soak the area to be cleaned with warm
soapy water. Use a special scraper for
vitroceramic glass to remove grease and
food particles. Finish off with a cleaning
sponge, then wipe it clean.
Cleaning sponges, mild
detergents and cleaning agents
for vitroceramic glass
Rings and traces of lime
scale
Apply warm white vinegar on the stain. Let
it sit, then wipe off with a soft cloth.
OR
Use a commercial cleaner on affected
area. Note that such cleaner may leave
stains on stainless steel frame, thus
protect exposed stainless steel.
Cleaning cloth, white vinegar, or
diluted descaling agent.
Burnt-on stains following
sugar spillage, melted
aluminum or plastic.
- Apply special vitroceramic glass cleaner
on the surface, preferably one which
contains silicone (protective action).let it
sit, then finish off with a cleaning sponge,
then wipe it clean.
Vitroceramic cleaning agents and
sponge.
Allowable: Non-abrasive Paste - Ordinary Sponge or Special Sponge for Delicate Items
Not allowable: Abrasive-backed sponge - Powder
Troubleshooting
You have doubts about whether your cooktop is working correctly this does not necessarily mean there is a
breakdown. Nevertheless, check the following points
PROBLEMS POSSIBLE CAUSES WHAT SHOULD YOU DO?
When you switch the unit on the
supply-line breaker trips off or the
supply-line fuse burn
Your unit may be connected
incorrectly, or there is an internal
problem
Have the connection checked
first, if ok contact your service
agent.
Your cooktop makes a faint
clicking noise when in operation
This noise occurs when the power
is being shared between two
induction elements
This is a normal occurrence
The unit doesn’t work at all There may be a power supply or
internal problem
Check your beakers
/fuses/connection cable
If ok contact your service agents
After turning an element ON, and
having a pot /pan placed on the
element, there is no heat and the
digital indicator continues flashing
The pot/pan you are trying to use
is not suitable with induction
cooking or its diameters is under
10 cm (4”)
Use another piece of cookware
suitable for induction cooking
Cookware makes noise during
cooking
Your cookware create noise from
vibrations caused by induced
current
Under high power this
phenomenon is normal with some
types of pots and pans. There is
no danger for the cooktop
The cooktop gives off a smell
when first used for cooking
A new unit Use each heating element for an
hour with a pan filled with water
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